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Our Annual Report for 2019-2020 tells the story of our connections

We’re part of an interconnected network of issues, partnerships and people. Never before have we been so integrated into this community and its future. And we’re just getting started. Making connections is the key to our success and our plan for the future. That’s why we’ve made “Connections” the theme of our 2019-2020 Annual Report. 

We haven’t always been good at connecting. In our long history of service to this community at times we’ve been very disconnected. We’ve been narrow-minded and endorsed systemic racism. We thought we knew better and didn’t listen to the voices of the people we served. We didn’t think of ourselves as part of a team of providers and we didn’t ask others for help. 

Shortly following the creation of our amalgamated organization out of two legacy agencies in 2012, we created a bold vision and a strategic plan to match. It emphasized connections to our clients and the community. We followed that last year with a new strategic plan and vision that emphasizes connection to children, youth, families, cultures and communities. 

The issues requiring intervention haven’t really changed over the years. We’re still working with families who experience challenges with family violence, mental health, addictions and poverty and we’re still supporting families in crisis. The difference today is how we do our work. We believe families are at the centre of creating safety for their children. That’s why we work with them, encouraging the strength they need to succeed. Our service model – Signs of Safety – is empowering families to become partners with us as we work to establish constructive working relationships, encourage critical thinking and stay grounded day-to-day in our work in early help and child protection.

Today, we are one of many community partners who work with the same families. We are connected to almost a hundred different partners large and small in the work we do – schools, immigrant services, hospitals, health care centres, charities, sexual assault centres, police, local governments, addiction treatment agencies, mental health services, counselling centres and more. That includes partners in Kingston and others in centres of Northbrook, Sharbot Lake, Sydenham and Napanee. We share referrals, with consent, and sometimes work together on cases and initiatives. 

Our Annual Report also covers the impact of COVID-19, our key service numbers and financial information. 

Find out more about our Connections

Read our 2019-2020 Annual Report

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